Combat shortages & price changes with our stock & price alerts

Find out when the stock you need is available. e-CASS Web's new stock alerts tell pharmacists when their out-of-stock items are in stock and when prices are fluctuating
Published on
May 14, 2025

One of the biggest frustrations for any pharmacist, dispenser or buyer is seeing large lists of out-of-stocks lines pile up - or being priced out of buying essential medicines.

Having to re-submit, browse multiple supplier portals, or be on the phone looking for stock without knowing if orders will be successful can be frustrating. And committing staff to resubmitting orders or search to see if prices are going up or down is unsustainable when staffing is spread so thinly.

Some supplier portals tell you if stock is available - or expected to be. But as many portals don't show either pricing or availability, this means bypassing your cascade and leaving yourself open to paying over-tariff - and makes something automatic a manual job.

That’s why our development team have been hard at work creating personalised stock alerts that show you when items you have ordered are back in stock – and personalised pricing alerts that tell you if lines you order are trending up or down in price. And members can see their stock alerts live in e-CASS now!

Let's see how they work.

Relevant, actionable alerts

The most exciting part of our stock alerts is how they are based on what you have ordered. When a product is out of stock on an order through e-CASS via PMR or e-CASS Web, your stock alerts will tell you when it becomes available. As the alerts are based on your orders, you'll only get relevant - and therefore actionable info.

Simply log on to your e-CASS dashboard, see relevant alerts and order the stock you need in the knowledge a supplier has availability.

And as e-CASS data updates every 5 minutes, we are providing you with the most up to date info on availability across a range of suppliers. Rather than the hit-and-hope of countless PMR re-submissions, you can act as and when you need to.

Rather than poring through pages of market data to find info on products you need - you will see if the items you need are going up or down in price - and when your most needed stock is available again.

"I want alerts that are relevant to my orders. I don't need to see every item that's going up in price or see availability for random lines when I'm making orders. I'm excited for our team to have e-CASS' stock alerts as the reference point for whether stock that is short is in stock." - Jamie Thorne, Gravell's Pharmacy

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Pause and edit PMR orders
Over-tariff orders
e-CASS Web